Coronavirus (COVID-19) Updates & Resources

We’re stronger together. Here’s how we’re helping you and what you can do to help.

How We Are Staying Here For YOU

During these unprecedented times, we will continue to provide you with vital financial services. We hope we can help minimize some of the anxiety and uncertainty you are no doubt facing.

In addition to adopting precautionary measures on office cleanliness, updating our business continuity response, and providing vulnerable staff the opportunity to work from home, we have also taken the following actions:

  • Our Municipal Center Branch is currently operating under normal business hours. This branch is currently accepting our members for in-person services. Making an appointment is optional but not mandatory.
  • Our Reeves Center Branch is currently operating under normal business hours. This branch is currently accepting our members for in-person services. Making an appointment is optional but not mandatory. Making an appointment is optional but not mandatory.
  • Our ACCESO Branch is currently operating under modified business hours. Those hours are Monday – Friday 11 a.m. – 5p.m. Saturday 9 a.m. – 12 noon. This branch is currently accepting DC Credit Union members only for in-person services. ACCESO branch is not accepting Shared Branch members at this time. Making an appointment is optional but not mandatory.

We continue to closely monitor DC and federal government health advisories to remain compliant with all emergency measures and business requirements.  Please continue to watch this page for information on any resulting modifications.

During these challenging times, we are operating on a rotating and reduced staffing capacity. Please be patient as we execute on our commitment to protect and advance your financial wellness.

Skip-A-Pay

If you need some short-term relief, we offer the option to skip your consumer loan payment for up to two months. Consumer loans include all loans except mortgages and credit cards.  Members can process a Skip-A-Pay request via ItsMe247 (online or mobile).

If you are unable to request Skip-a-Pay online, please complete this form and return to [email protected]. A loan Officer will be in touch to assist you with the process.

Eligible loans must have been current as of the beginning of March and you must be in good standing with the credit union.

Financial Health Tips

Are you feeling anxious about your finances right now? You’re not alone!

In fact, a recent poll by USA Today found that Americans are currently more worried about their finances than their physical health.

We know that managing money and debt can be really stressful, and even more so while facing the tension and uncertainty of a global pandemic. It’s easy enough to fall behind during “normal” times, and even easier when facing income loss and job insecurity.

As we’re all taking precautions to protect our physical health, let’s apply that same preventive mentality to our financial health.

Here are five tips to get you started »

Additional Resources

DC Government Updates

Keep up to date on the coronavirus within the DC area.

Recovery Resources

Learn how to claim unemployment benefits and find out if you’re eligible.

COVID-19 FAQs

A comprehensive list of FAQs about COVID-19.

Third Party Disclaimer

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