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Download now your DC Credit Union mobile app!

Contact Us

It’s easy to reach us—stop by any one of our three branches, give us a call, or send us a note. We’re here for you when you need us.
Ford William standing in DC Credit Union lobby

Email us. DC Credit Union is here to help you.

Use this form to contact us by email. Please do not include personal identifying information such as your account number or social security number.

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Call us. Our member service representatives are standing by.

Member Services/Main Number: 877-784-5551
ACCESO Branch: 202-797-3636
Mortgage Hotline: 855-621-5865
Loan Department: 877-784-5551
Loan Dept. Fax: 202-673-3507
Collections: 866-298-3156
CU * Talk: 877-784-5551

Lost or stolen Card?

Lost or Stolen Visa Debit/Check Card

888-241-2510
909-941-1398 (International)

Lost or Stolen Visa Credit Card
800-808-7230

Reach us by Mail

Reeves Center
2000 14th Street NW
2nd Floor
Washington, DC 20009

Stop by one of our branches

Have an outstanding problem or inquiry concerning credit union matters?

The Supervisory Committee is responsible for overseeing the safety and soundness of the credit union by ensuring compliance with the Credit Union Act. If you have an unresolved or significant problem or inquiry related to the credit union, please contact us via writing:

Chairperson, DC Credit Union Supervisory Committee

P.O. Box 73588
Washington DC 20009

Or via email at sc@dccreditunion.coop

Note: If writing us by postal mail, please do not send deposits, loan payments or other transactions to this address.

We work with our members to help you reclaim your credit.

Get the answers you're looking for

If you remember your username, enter that and hit “login”. Select “I forgot my password” and proceed to answer the security questions you set up. Can’t remember your answers? If you cannot enter the answers correctly, you will need to contact the credit union. After we verify your identity, we can reset your questions and password for you, then you will need to log in right away and set up new ones.

Simply fill out our change of address form and email to info@dccreditunioncoop.org.

Third Party Disclaimer

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