Email us. DC Credit Union is here to help you.
Use this form to contact us by email. Please do not include personal identifying information such as your account number or social security number.
Call us. Our member service representatives are standing by.
Member Services/Main Number: 877-784-5551
ACCESO Branch: 202-797-3636
Mortgage Hotline: 855-621-5865
Loan Department: 877-784-5551
Loan Dept. Fax: 202-673-3507
Loan Dept. email: [email protected]
CU * Talk: 877-784-5551
Lost or stolen Card?
Lost or Stolen Visa® Debit/Check Card
Lost or Stolen Visa Credit Card
Have an outstanding problem or inquiry concerning credit union matters?
The Supervisory Committee is responsible for overseeing the safety and soundness of the credit union by ensuring compliance with the Credit Union Act. If you have an unresolved or significant problem or inquiry related to the credit union, please contact us via writing:
Chairperson, DC Credit Union Supervisory Committee
P.O. Box 73588
Washington DC 20009
Or via email at [email protected]creditunion.coop
Note: If writing us by postal mail, please do not send deposits, loan payments or other transactions to this address.
We work with our members to help you reclaim your credit.
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If you remember your username, enter that and hit “login”. Select “I forgot my password” and proceed to answer the security questions you set up. Can’t remember your answers? If you cannot enter the answers correctly, you will need to contact the credit union. After we verify your identity, we can reset your questions and password for you, then you will need to log in right away and set up new ones.