Privacy Policy

What Does DC Credit Union Do With Your Personal Information?

Why? Financial companies choose how they share your personal information. Federal law gives
consumers the right to limit some but not all sharing. Federal law also requires us to tell you
how we collect, share, and protect your personal information. Please read this notice carefully to
understand what we do.

What? The types of personal information we collect and share depend on the product or service you have
with us. This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores

When you are no longer a member, we continue to share your information as described in this
notice.

How? All financial companies need to share members’ personal information to run their everyday
business. In the section below, we list the reasons financial companies can share their members’
personal information; the reasons DC Credit Union chooses to share; and whether you can limit this
sharing.

Reasons We Can Share Your Personal Information

  • For everyday business purposes, such as processing your transactions, maintaining your accounts, responding to court orders and legal investigations, or reporting to credit bureaus.

    For everyday business purposes, such as processing your transactions, maintaining your accounts, responding to court orders and legal investigations, or reporting to credit bureaus.

  • For marketing purposes, to offer our products and services to you.

    For marketing purposes, to offer our products and services to you.

  • For joint marketing with other financial companies.

    For joint marketing with other financial companies.

  • For affiliates’ everyday business purposes, such as information about your transactions and experiences.

    For affiliates’ everyday business purposes, such as information about your transactions and experiences.

  • For affiliates’ everyday business purposes, such as information about your creditworthiness.

    For affiliates’ everyday business purposes, such as information about your creditworthiness.

  • For affiliates to market to you.

    For affiliates to market to you.

  • For nonaffiliates to market to you.

    For nonaffiliates to market to you.

Does DC Credit Union share?

  • For everyday business purposes, such as processing your transactions, maintaining your accounts, responding to court orders and legal investigations, or reporting to credit bureaus.

    Yes

  • For marketing purposes, to offer our products and services to you.

    Yes

  • For joint marketing with other financial companies.

    Yes

  • For affiliates’ everyday business purposes, such as information about your transactions and experiences.

    Yes

  • For affiliates’ everyday business purposes, such as information about your creditworthiness.

    No

  • For affiliates to market to you.

    No

  • For nonaffiliates to market to you.

    No

Can you limit this sharing?

  • For everyday business purposes, such as processing your transactions, maintaining your accounts, responding to court orders and legal investigations, or reporting to credit bureaus.

    No

  • For marketing purposes, to offer our products and services to you.

    No

  • For joint marketing with other financial companies.

    No

  • For affiliates’ everyday business purposes, such as information about your transactions and experiences.

    No

  • For affiliates’ everyday business purposes, such as information about your creditworthiness.

    We don’t share.

  • For affiliates to market to you.

    We don’t share.

  • For nonaffiliates to market to you.

    We don’t share.

Questions?

For questions about this notice, call DC Credit Union at 771-333-2038 or email info@dccreditunion.coop

Who We Are and What We Do

Who is providing this notice?

DC Credit Union.

How does DC Credit Union protect my personal information?

To protect your personal information from unauthorized access and use,
we use security measures that comply with federal law. These measures
include computer safeguards and secured files and buildings.

How does DC Credit Union collect my personal information?

We collect your personal information, for example, when you:

  • Open an account or deposit money
  • Pay your bills or apply for a loan
  • Use your credit or debit card
  • Give us your contact information

We also collect your personal information from others, such as credit bureaus.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates’ everyday business purposes — information
    about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to
limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.

Definitions

Companies related by common ownership or control. They can be financial and nonfinancial companies.

DC Credit Union does not have affiliates.

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

DC Credit Union does not share with nonaffiliates so they can market to you.

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Our joint marketing partners include insurance companies, investment companies, and direct marketing companies.

Other Important Information

For Alaska, Illinois, Maryland and North Dakota Members. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing — without your authorization.

For California Members. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing — without your authorization. We will also limit our sharing of personal information about you with our affiliates to comply with all California privacy laws that apply to us.

For Massachusetts, Mississippi and New Jersey Members. We will not share personal information from deposit or share relationships with nonaffiliates either for them to market to you or for joint marketing — without your authorization.

For Vermont Members. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing without your authorization, and we will not share personal information with affiliates about your creditworthiness without your authorization.

Biometric Information Privacy Policy and Consent

Effective Date: June 3, 2024

This policy outlines how DC Credit Union, its vendors, and/or the licensor of DC Credit Union’s consumer verification software processes biometric data collected from you for identity verification and fraud prevention purposes.

As used in this policy, biometric data includes “biometric identifiers” and “biometric information”. “Biometric identifier” means a retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry. As the term is used in this policy, the selfie photograph you upload to the software for use in the biometric algorithm is considered a “biometric identifier.” “Biometric information” means any information, regardless of how it is captured, converted, stored, or shared, based on an individual’s biometric identifier used to identify an individual.

To the extent that DC Credit Union, its vendors, and/or the licensor of the DC Credit Union’s consumer verification software collect, capture, or otherwise obtain biometric data relating to a consumer, DC Credit Union must first:

Inform each consumer that DC Credit Union, its vendors, and/or the licensor of the DC Credit Union’s consumer verification software are collecting, capturing, or otherwise obtaining the consumer’s biometric data, and that the DC Credit Union is providing such biometric data to its vendors and the licensor of the DC Credit Union’s consumer verification software;

Inform the consumer of the specific purpose and length of time for which the consumer’s biometric data is being collected, stored, and used; and

Receive consent by the consumer authorizing DC Credit Union, its vendors, and/or DC Credit Union’s consumer verification software to collect, store, and use the consumer’s biometric data for the specific purposes disclosed by the DC Credit Union, and for DC Credit Union to provide such biometric data to its vendors and the licensor of the DC Credit Union’s consumer verification software.

DC Credit Union, its vendors, and/or the licensor of the DC Credit Union’s consumer verification software will not sell, lease, trade, or otherwise profit from employees’ biometric data; provided, however, that the DC Credit Union’s vendors and the licensor of the DC Credit Union’s consumer verification software may be paid for products or services used by DC Credit Union that utilize such biometric data.

This policy is intended to comply with all federal, state, and local laws.

DC Credit Union, its vendors, and/or the licensor of DC Credit Union’s consumer verification software collect, store, and use biometric data solely for identity verification and fraud prevention purposes.

DC Credit Union will not disclose or disseminate any biometric data to anyone other than its vendors and the licensor of the DC Credit Union’s consumer verification software providing products and services using biometric data without/unless:

First obtaining consumer consent to such disclosure or dissemination.

The disclosed data completes a financial transaction requested or authorized by the consumer;

Disclosure is required by law or ordinance; or

Disclosure is required pursuant to a valid warrant or subpoena issued by a court of competent jurisdiction.

DC Credit Union shall use a commercially reasonable standard of care to store, transmit and protect from disclosure any biometric data collected. Such storage, transmission, and protection from disclosure shall be performed in a manner that is the same as or more protective than the manner in which DC Credit Union stores, transmits and protects from disclosure other confidential and sensitive information, including personal information that can be used to uniquely identify an individual or an individual’s account or property, such as genetic markers, genetic testing information, account numbers, PINs, driver’s license numbers and social security numbers.

DC Credit Union shall retain consumer biometric data only until, and shall request that its vendors and the licensor of DC Credit Union’s consumer verification software permanently destroy such data when, the first of the following occurs:

The initial purpose for collecting or obtaining such biometric data has been satisfied, such as verification of consumer identity;

Request of consumer to destroy the biometric data; or

Within 30 days of consumer’s provisioning of biometric data.

If you have any questions about DC Credit Union’s use, storage, or security of your biometric data, you can contact us at info@dccreditunion.coop

As outlined in the Biometric Information Privacy Policy, you understand and consent to the collection, use, retention, storage, and/or disclosure or redisclosure of data or images from biometric verification technology by DC Credit Union, its vendors, and/or the licensor of DC Credit Union’s consumer verification software.

You acknowledge that you have been given a copy of the policy, or that the policy has been made accessible to you. You also acknowledge that you have had an opportunity to review it and request any additional information about DC Credit Union’s procedures and safeguards for collecting, maintaining, using, disclosing, sharing, storing, and/or destroying this data.

Questions About Your Privacy?

We’re glad to help. DC Credit Union can help if you have questions about this privacy notice or how your information is handled.

Contact Us